Welcome to Doctor Johns! These Terms of Service govern your use of our website (https://drjhons.com) and any related services provided by Doctor Johns. By accessing or using our website, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a legal guardian. By using this website, you represent and warrant that you meet these eligibility requirements.

3. Products & Services

We offer a variety of cosmetic products, including but not limited to serums, cleansers, facial kits, masks, face scrubs, face washes, and talcum powders. All product descriptions, pricing, and availability are subject to change without notice.

4. Orders & Payments

  • All orders placed on our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraudulent activity.

  • Payments must be made through the available payment methods on our website. By placing an order, you agree to provide accurate and complete payment information.

5. Shipping & Delivery

  • We strive to process and ship orders in a timely manner. However, delivery times may vary depending on location and circumstances beyond our control.

  • Doctor Johns is not responsible for delays caused by shipping carriers or customs procedures.

  • Shipping fees and applicable taxes will be clearly stated during the checkout process.

6. Returns & Refunds

Please refer to our Refund Policy for detailed information on returns and refunds.

7. User Conduct

By using our website, you agree NOT to:

  • Violate any applicable laws or regulations.

  • Post or transmit any harmful, defamatory, or abusive content.

  • Attempt to gain unauthorized access to our website or interfere with its functionality.

  • Misuse or distribute promotional codes, discounts, or offers inappropriately.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Doctor Johns and protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

9. Limitation of Liability

  • Doctor Johns is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

  • We do not guarantee that our website will be error-free, secure, or uninterrupted.

10. Indemnification

You agree to indemnify and hold Doctor Johns, its affiliates, and employees harmless from any claims, damages, losses, liabilities, or expenses resulting from your use of our website or violation of these terms.

11. Changes to Terms

We reserve the right to update, modify, or change these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitute acceptance of the revised terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising shall be resolved in the courts of Karachi, Pakistan.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

📍 Karachi, Pakistan
📧 sales@drjhons.com
📞 +92 300 74 13 068

Thank you for choosing Doctor Johns!